Medicine Delivery Policy

Important Instructions

1. Valid prescription from a Doctor is mandatory for all medicine orders.

2. Kindly display the original prescription at the time of picking up medicines.

3. We will not be able to process the orders without a valid prescription.

4. Please show prescription at the time of delivery.


1. You are required to send a scan copy or clear mobile picture of valid prescription of your Doctor which is mandatory for prescription drugs delivery.

2. Payment method only COD (Cash on Delivery) is available for prescription drugs since our pharmacist and our delivery agent have to check the prescription.

3. For all in stock items the delivery time is within 24 to 48 hours of order being confirmed subject to availability of Joyra Medicals store near the delivery address.